{"id":17294,"date":"2025-09-18T13:45:01","date_gmt":"2025-09-18T13:45:01","guid":{"rendered":"https:\/\/www.soncaliu.com\/?p=17294"},"modified":"2026-03-09T09:27:52","modified_gmt":"2026-03-09T09:27:52","slug":"cancellation-insurance","status":"publish","type":"post","link":"https:\/\/www.soncaliu.com\/en\/cancellation-insurance\/","title":{"rendered":"\u00a0Cancellation Insurance"},"content":{"rendered":"\n<section class=\"wp-block-mkl-section-block section-main\"><div class=\"main-slider \" >\n  \n<div class=\"main-slider-item \" >\n  \n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Hero-1024x576.png\" alt=\"Seguro de Cancelaci\u00f3n\" class=\"wp-image-17305\" srcset=\"https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Hero-1024x576.png 1024w, https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Hero-300x169.png 300w, https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Hero-768x432.png 768w, https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Hero-1536x864.png 1536w, https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Hero.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<\/div>\n\n<\/div>\n\n\n<section class=\"wp-block-mkl-section-block main-sec\"><div class=\"container  \">\n  \n<div class=\"main-sec-wrap \" >\n  \n<div class=\" \" >\n  \n\n<h2 class=\"wp-block-heading\" id=\"el-entorno\">Cancellation <em>Insurance<\/em><\/h2>\n\n\n<\/div>\n\n<\/div>\n\n<\/div><\/section>\n<\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block section-infoline\"><div class=\"container  \">\n  \n<div class=\"breadcrumbs-wrap \" >\n  \n<div class=\"breadcrumbs-wrap__title \">You are in:<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/soncaliu.com\/\">Home<\/a><\/li>\n\n\n\n<li>Cancellation Insurance<\/li>\n<\/ul>\n\n\n<\/div>\n\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block section-content dc-content\"><div class=\"container  \">\n  \n\n<div class=\"row\">\n<div class=\"pr-lg-5 col-md-6\">\n<h2 class=\"wp-block-heading\" id=\"un-entorno-sin-igual\"><br>Travel <em>without worries<\/em><\/h2>\n\n\n\n<p>Book with us and relax with our Travel Insurance<\/p>\n<\/div>\n\n\n\n<div class=\"pl-lg-5 col-md-6\">\n<p>Book on our website and travel in complete safety for you and your companions. Now, if you choose a Non Refundable Rate, you will benefi t exclusively from cancellation insurance that covers unforeseen events before the start of the trip.<\/p>\n<\/div>\n<\/div>\n\n\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block section-image section-image_1 section-image_thm1\"><div class=\"container  \">\n  \n<div class=\"row-img-content -content-left \" >\n  \n<div class=\"col-content-l \" >\n  \n<div class=\"img-content \" >\n  \n\n<h2 class=\"wp-block-heading\" id=\"puerto-portals\">Cancellation Insurance: Protect your trip when you confi rm your booking<\/h2>\n\n\n\n<p>&#8211; The coverage of this insurance begins when the reservation is formalized and prepaid and ends the day of check-in.<br>&#8211;&nbsp;You will be able to cancel your booking and recover the prepaid amount for more than 20 reasons covered by the policy.&nbsp;<br>&#8211; It covers the main unforeseen events that may arise before your trip: health, work, legal reasons\u2026&nbsp;<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0);color:#b89b61\" class=\"has-inline-color\"><a href=\"https:\/\/flexmyroom.com\/public\/arag\/ES06000S0019_en.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Check the full terms and conditions of the Cancellation Insurance here&nbsp;<\/a><\/mark><\/p>\n\n\n<\/div>\n\n<\/div>\n\n<div class=\"col-content-r \" >\n  \n\n<figure class=\"wp-block-image size-full d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"824\" height=\"940\" src=\"https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Seguro-de-cancelacion-02.png\" alt=\"Seguro de Cancelaci\u00f3n\" class=\"wp-image-17315\" srcset=\"https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Seguro-de-cancelacion-02.png 824w, https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Seguro-de-cancelacion-02-263x300.png 263w, https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Seguro-de-cancelacion-02-768x876.png 768w\" sizes=\"auto, (max-width: 824px) 100vw, 824px\" \/><\/figure>\n\n\n<\/div>\n\n<\/div>\n\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block section-image section-image_1 section-image_thm2\"><div class=\"container  \">\n  \n<div class=\"row-img-content -content-right \" >\n  \n<div class=\"col-content-l \" >\n  \n<div class=\"img-content \" >\n  \n\n<h2 class=\"wp-block-heading\" id=\"sol-arena-y-aguas-cristalinas\">We also include coverage in case your flight is delayed and your plans change:<\/h2>\n\n\n\n<p>&#8211; If your outward flight is delayed for more than 24 hours and you don\u2019t start the trip, you can cancel your trip and claim the prepaid amount of your booking.<br>&#8211; If your outward flight is delayed for the reasons listed above and you arrive later at your destination, you can claim the loss of services for the fi rst night of your booking.<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0);color:#b89b61\" class=\"has-inline-color\"><a href=\"https:\/\/flexmyroom.com\/public\/faqs\/FAQS_cancellation_019_flights_en.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">See this extended coverage here<\/a><\/mark><\/p>\n\n\n<\/div>\n\n<\/div>\n\n<div class=\"col-content-r \" >\n  \n\n<figure class=\"wp-block-image size-full d-block\"><img loading=\"lazy\" decoding=\"async\" width=\"824\" height=\"940\" src=\"https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Seguro-de-cancelacion-01.png\" alt=\"Seguro de Cancelaci\u00f3n\" class=\"wp-image-17310\" srcset=\"https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Seguro-de-cancelacion-01.png 824w, https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Seguro-de-cancelacion-01-263x300.png 263w, https:\/\/www.soncaliu.com\/wp-content\/uploads\/2025\/09\/Seguro-de-cancelacion-01-768x876.png 768w\" sizes=\"auto, (max-width: 824px) 100vw, 824px\" \/><\/figure>\n\n\n<\/div>\n\n<\/div>\n\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block section-content dc-content\"><div class=\"container  \">\n  \n\n<div class=\"row\">\n<div class=\"pr-lg-5 col-md-6\">\n<h2 class=\"wp-block-heading\" id=\"un-entorno-sin-igual\">We answer <em>your questions<\/em><\/h2>\n<\/div>\n\n\n\n<div class=\"pl-lg-5 col-md-6\">\n<p>&nbsp;<strong>Under what circumstances are cancellation costs covered?<\/strong><br>Covers up to 26 reasons for cancellation. See the list <a href=\"https:\/\/flexmyroom.com\/public\/faqs\/FAQS_NR_019_es.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p><strong>What do I have to do to cancel my booking and request a refund of cancellation costs?<\/strong><br>If you meet any of the conditions described above and have booked a Non-Refundable rate, please follow the steps indicated below:<\/p>\n\n\n\n<p>1. Contact us requesting the cancellation of the booking and the invoice for the cancellation expenses.<br>2. Contact the insurer by email: <a href=\"mailto:flexmyroom@arag.es\">flexmyroom@arag.es<\/a> providing your personal data, your policy number and attaching the invoice and proof of the reason for the cancellation.<br>3. The insurer will contact you as soon as possible with instructions to follow. If you have any questions, you can contact the insurer ARAG by phone on +34 91 566 15 88.<\/p>\n\n\n\n<p><strong>Who does the insurance cover?<\/strong><br>The insurance covers the person who made the booking and their travel companions.<\/p>\n\n\n\n<p><strong>Where can I see all the insurance policy conditions?<\/strong><br>You will receive an email on the day of booking with all the information about your insurance.<br><br>To view an extended version of the FAQ: you can find more information <a href=\"https:\/\/flexmyroom.com\/public\/faqs\/FAQS_NR_019_en.pdf\">here<\/a>.<br><br>To view questions related to COVID coverage, click <a href=\"https:\/\/flexmyroom.com\/public\/arag\/FAQS_cancellation_002_covid_en.pdf\">here<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block section-slider section-slider_1\" style=\"background-color:#f9f9f9\"><div class=\"container  \">\n  \n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"habitaciones-y-suites\">At <em>Son Caliu Spa Oasis<\/em>, your Safety is our Priority so you are just a Click away from Peace of Mind<\/h2>\n\n\n\n<div class=\"row justify-content-center\">\n<div class=\"col-lg-6 col-md-7 col-12\">\n<h4 class=\"wp-block-heading has-text-align-center js-linkBook\" id=\"reservar-ahora-al-mejor-precio\"><a href=\"https:\/\/soncaliu.com\/habitaciones-and-suites\/\">Book Now<\/a><\/h4>\n<\/div>\n<\/div>\n\n\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block section-contacts\"><div class=\"container text-center \">\n  \n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"contacto\">Contact<\/h3>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"estamos-a-su-completa-disposicion-para-ayudarle-a-planificar-su-estancia-cuidando-todos-los-detalles\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#b89b61\" class=\"has-inline-color\">We are at your complete disposal to help you plan your stay taking care of all the details.<\/mark><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Please do not hesitate to contact us to process your reservation or in case you need additional information.<\/p>\n\n\n<a class=\"dc-btn dc-btn_w2 dc-btn_outline-secondary \" href=\"https:\/\/www.soncaliu.com\/en\/contact\/\">Contact us<\/a>\n\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-mkl-section-block section-advantages\"><div class=\"section-bg bg__stretched\" style=\"background-image:url(https:\/\/soncaliu.com\/wp-content\/uploads\/2021\/08\/bg-1-1024x401.jpg);opacity:1\"><\/div><div class=\"container  \">\n  \n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"enjoy-the-best-benefits\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Enjoy the best benefits<\/mark><\/h3>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"exclusive-advantages-when-booking-on-our-official-website\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Exclusive advantages when booking on <strong><em>our official website<\/em><\/strong><\/mark><\/h2>\n\n\n\n<div class=\"row-adv row-adv-2 row align-items-center\">\n\n\n<div class=\"col-lg-3 col-md-6\"><div class=\"dc-ics-b \" >\n  \n<div class=\"dc-ics-b__circle \" >\n  \n  <i class=\"icon-ic-money\"><\/i>\n\n<\/div>\n\n<div class=\"dc-ics-b__txt \">We guarantee the best price available<\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"col-lg-3 col-md-6\"><div class=\"dc-ics-b \" >\n  \n<div class=\"dc-ics-b__circle \" >\n  \n\n<svg width=\"72px\" height=\"72px\" viewBox=\"0 0 72 72\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n    <g id=\"Symbols\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\n        <g id=\"6-Ventajas\" transform=\"translate(-467.000000, -385.000000)\">\n            <g id=\"Group-7\" transform=\"translate(48.000000, 384.000000)\">\n       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class=\"wp-block-heading has-text-align-center js-linkBook\" id=\"book-now-at-the-best-price\"><a href=\"#\">Book now at the&nbsp;<em>best price<\/em><\/a><\/h4>\n\n\n<\/div>\n\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-17294","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00a0Cancellation Insurance - Son Caliu Spa Oasis<\/title>\n<meta name=\"description\" content=\"El Hotel Son Caliu Spa Oasis est\u00e1 situado en una zona privilegiada de Mallorca. 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