We are pleased to inform you that our Hotel Son Caliu Spa Oasis has obtained the certificate according to the IQNET standard, internationally recognized and the ISO 9001 for accommodation, catering, swimming pool, spa and special events organization. This certificate is delivered by the Asociación Española de Normalización y Certificación (AENOR)
In this way, the Spanish Association of Normalization and Certification ensures that the Hotel Son Caliu Spa Oasis has a quality management system. Thanks to this certificate we can place ourselves at the level of large companies, equipping ourselves in efficiency and competing in equal opportunities in today's market.
This international standard promotes the adoption of a process-based approach when developing, implementing and improving the effectiveness of a quality management system, based in turn on the continuous improvement cycle PDCA (Plan, Do, Check, Act) .
The certification of services is a step further in the quality area, as it represents the requirement of compliance with specific standards and specifications applicable to the specific service and aimed to customer satisfaction.
Hotel Son Caliu Spa Oasis demonstrates its ability to consistently provide products or services that meet our customers' requirements and applicable regulations. In addition, we want to lay the groundwork for quality management and enter into a process of continuous improvement. In order to offer our customers quality services.